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Presentation: What does it take to be person-centered? behaviors, skills and competencies
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Description
Speech given by Michele Maiers, Northwestern Health Sciences University Executive Director of Research and Innovation, during the 17th World Federation of Chiropractic Biennial Congress in association with the Australian Chiropractors Association. The conference was held at the Gold Coast Convention & Exhibition Center in Queensland, Australia, from October 11-13, 2023.
Abstract
Chiropractors often boast about high patient satisfaction, good clinical outcomes, and “always” having been patient-centered. While evidence supports those claims, it is worthwhile for us to pause and ask, “what does it take to be person-centered?”, especially given a dynamic and increasingly complex 21st-century social and healthcare climate. As with all aspects of patient care, revisiting the behaviors, skills, and competencies relative to person-centered care through the lens of contemporary best practices can result in better quality, high value care for the communities we serve.